HID OMNIKEY Cloud Service Status

This page provides status information, planned maintenance, and incident history for HID OMNIKEY Cloud services. Check back here to view the current status of the services listed below.

All times listed on this site are in UTC unless otherwise noted.

If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All systems are operational.

100.0% uptime Average across services

Hover a day for details. Click colored days with incidents to read more.

90 days ago Today
Events in this period 2

Services in this group

  • Identity provider service

    All good

    Last updated 2026-07-03 10:52:30
    100.0% uptime

    Hover a day for details. Click colored days with incidents to read more.

    90 days ago Today
    Events in this period 2
  • Vcc service

    Good

    Last updated 2026-07-07 11:41:21
    100.0% uptime

    Hover a day for details. Click colored days with incidents to read more.

    90 days ago Today
    Events in this period 2
100.0% uptime Average across services

Hover a day for details. Click colored days with incidents to read more.

90 days ago Today

Services in this group

  • Sdi service

    Operational
    Last updated 2026-07-03 10:52:30
    100.0% uptime

    Hover a day for details. Click colored days with incidents to read more.

    90 days ago Today

Past Incidents

Identity provider service and Vcc service
11 hours ago ·
Fixed

Fixed

11 hours ago ·

fix

11 hours ago ·

test

Identity provider service and Vcc service
1 day ago ·
Fixed

Fixed

1 day ago ·

Resolved — Omnikey cloud service

Services in Omnikey cloud service have returned to normal. Automated monitoring no longer reports active issues.

What improved

  • Error rates and failure signals are back within expected ranges
  • Service health checks are passing again

Thank you for your patience while we investigated this issue.


This incident was closed automatically when monitoring cleared.

1 day ago ·

Complete outage — Omnikey cloud service

Omnikey cloud service appears to be unavailable or severely degraded. Multiple services in this group may be affected.

What we know

  • Issue detected at 12:27 UTC
  • Scope: Platform-wide — services across the group may be unreachable
  • Data: No data loss is expected at this time

Symptoms observed

  • Platform health check is failing — services may be unreachable

What we're doing

Our team is investigating platform health and dependent services. We will post another update within 30 minutes, or sooner if the situation changes.


This incident was opened automatically when platform monitoring detected a problem.